Posts made in February, 2014

The value of relationship in customer service

The value of relationship in customer service

Over the past few months, I’ve been having a lot of issues with our medical insurance company. Weird claims processing, being charged for things we shouldn’t be charged for, bills I don’t understand, etc. Today I learned something that completely changed my perspective on things not working as they have been. I realized just how important relationship is. We’ve had the...

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Taking the grumpy wumpus by the horns

Taking the grumpy wumpus by the horns

Are you in a grumpy mood? Feeling down? Feeling insignificant? I’ve had a rough week of that. It seems like everything I’ve planned on this week has fallen apart, and I haven’t had the strength to do much more than mope. When I’m in these moods, I tend to hide away and just be… blah. Not a great choice, but I hate subjecting others to my moods. So today, something...

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Winners!! And a name!

I gathered up all of the suggestions for the brothel name and I sent them over to my editor, asking her to choose one. I figured she’d be the best judge of what would work for my book and our readership, and she came up with…   The Pink Petticoat!   Crystal Ridgway, thank you so much for the suggestion. Let me know which online bookstore you’d like a gift card to, and...

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Book news! And a contest!

Book news! And a contest!

I finally have a release date for my first Love Inspired Historical book! Look for it November 2014! I also sold my second book, which will be out early to mid 2015. With all that to celebrate, I wanted to share some of the fun. In my second book, a brothel called The Lucky Miner plays an important role in the story. My editor would like me to change the name to something that doesn’t...

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