Posts Tagged "relationship"

The value of relationship in customer service

The value of relationship in customer service

Over the past few months, I’ve been having a lot of issues with our medical insurance company. Weird claims processing, being charged for things we shouldn’t be charged for, bills I don’t understand, etc. Today I learned something that completely changed my perspective on things not working as they have been. I realized just how important relationship is. We’ve had the...

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